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the eye institute of west florida

Frequently Asked Questions

Please find a list of common questions and answers asked by our patients below. You can either type out your question in the box below or view the F.A.Q. (frequently asked questions) categories below.

 


Available F.A.Q. Categories:

Click the category name to expand the FAQs relating to that topic. Click the “+” sign next to the question and to reveal the answer.

Billing and Insurance
Cataract Surgery
COVID-19

COVID-19 (10)

There are two answers to this question.

  1. If you have only received the first vaccine of Moderna or Pfizer and have recently traveled or been in an ALF facility, nursing home, or hospital in the last 10 days, you will need to provide a negative COVID-19 test.
  2. If you have received your second vaccine (booster) of Moderna or Pfizer 10 days ago or longer from appointment date, you do not have to provide a negative COVID test.
Category: COVID-19

The short answer is now. We understand the importance of ocular emergencies. As it stands, hospitals are better equipped to care for those with COVID-19. If you fall under a classification below, you will be directed to a nearby hospital for care:

  • Ocular Emergency: If you have an ocular emergency and travelled outside of Florida in last 10 days, you will need to provide a negative COVID test result administered upon return to Florida in order to be seen at our facility. If you cannot provide a negative test result OR wait 10 days after discharge from hospital, then you will be directed to a nearby hospital for care.
  • Hospital – Inpatient or Outpatient (including the ER): If you have been admitted to the hospital within 10 day of your appointment, you will need to provide a negative COVID test taken within 5 days of being seen. If you cannot provide a negative test result OR cannot wait 10 days after discharge from hospital, then you will be directed to a nearby hospital for care.
  • Hospital – On Call: If you have not travelled and are symptom-free, you can be scheduled as normal at the discretion of our on-call physician. If you have travelled or are experiencing symptoms, you will be directed to a nearby hospital for care.
  • Assisted Living Facility/Nursing Home (independent living or normal resident): You will need to provide a negative COVID test result administered within 5 days of you appointment in order to be seen at our facility. If you cannot provide a negative test result, you will be directed to a nearby hospital for care. If surgery is scheduled in more than 10 days from the date of counsel/testing, a second COVID test may be required.
Category: COVID-19

Yes. If you have been in an Assisted Living Facility, Nursing Home or a Hospital within the last 10 days, you will need to reschedule your appointment a quarantine for 10 days.

Category: COVID-19

To keep everyone safe, guests will not be allowed in our facility unless needed for translating or assisting you with movement. We apologize for the inconvenience

Category: COVID-19

Upon walking into our facility, you will be asked screener questions. If you answer yes to any of the following, you will be asked to reschedule your appointment in 10 days:

  • Have tested positive or come into contact with COVID-19
  • Traveled by car, air, train or ship in the last month inside or outside the USA
  • Are having any respiratory issues including cough, fever or flu-like symptoms

If you answered no to the above questions, your temperature will be checked with a digital, non-contact thermometer.

If you do not have a fever, you will be asked to wait in your car until you receive a phone call from us to come in.

Category: COVID-19

Yes. If you are experience any any respiratory issues including cough, fever or flu-like symptoms, you will be asked to reschedule your appointment in 10 days.

Category: COVID-19

Yes. If you or someone you have come into contact with tested positive for COVID-19, you will be asked to reschedule your appointment in 10 days.

Category: COVID-19

If you have traveled by car, air, train or ship in the last 10 days inside or outside the USA, you will be asked to reschedule your appointment in 10 days.

If returning multiple times within a short time frame (i.e. consult followed by surgery) and have traveled in between these visits, you will need to provide another negative test administered within 5 days from the next appointment/surgery.

Category: COVID-19

Yes. You must bring a mask covering your nose and mouth at all times. This can be a bandana, scarf, or some type of medical mask.

Category: COVID-19

We are in this together. Our staff and administration are taking extra precautions throughout our offices to ensure everyone’s safety. In addition to the screening and mask protocols instituted for our patients, we are doing the following:

  • Staff are taking their temperatures and screened for any COVID-19 symptoms prior to starting their shift.
  • Staff are wearing protective gear including face mask, safety glasses, gloves, scrubs and drapes that are either sanitized or discarded each day.
  • Staff are wiping down the exam room including chairs, desk, computer, slit lamp, door handles and light switches after every patient.
  • Staff are wiping down testing equipment before and after every test is administered.
  • Lobby chairs have been arranged for social distancing 6 feet apart.
  • Staff are escorting patients into exam rooms 10 feet apart.
Category: COVID-19
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